Schools Advice places great importance on the protection of your privacy. This policy explains how we may collect information about you and then use it in order to offer you an optimal education consultancy service and satisfy your particular needs. It also outlines some of the security measures that we take in order to protect your privacy and gives certain assurances on things that we will not do.
Schools Advice is committed to providing you with a personalised service that meets your needs in a way that safeguards privacy. When we obtain personal information from you, you can choose not to receive information from us about our other services (to “opt out”). You can contact us to tell us your preferences at any time. Some of the personal information that we hold about you may be sensitive personal data within the meaning of the Data Protection Act 1998.
Personal Information includes information:
(1) That we obtain from you or already hold about you; (2) That we receive from anyone permitted to give information about you to us.
We may collect personal information about you from a number of sources including: (1) from you when you agree to register with us; (2) from you when you contact us with an enquiry or in response to a communication from us, in which case this may tell us something about your preferences.
Use of Personal Information
We will use personal information about you for a number of purposes, including: (1) to help to identify you when you telephone or e-mail us; (2) to write to you (including electronic mail) or to telephone you (including text messages) with information about other services or products either from us or from our carefully selected partners who may contact you directly with our consent; (3) to help us to administer accounts, services and products which we offer; (4) to help detect fraud or loss. Information we hold about you and your preferences will help us to make sure that we contact you about things likely to be of relevance and interest to you.
Disclosure of Personal Information
Schools Advice cooperates with law enforcement inquiries, as well as other third parties, to enforce laws and third party rights, such as intellectual property rights and laws relating to fraud. Therefore, in response to a verified request by law enforcement or other government officials such as a Section 29 (3) Data Protection Act 1998 form relating to a criminal investigation or alleged illegal activity, or other activity that may expose us or you to legal liability, we can (and you authorise us to) disclose personal information such as name, address, telephone number, email address, User ID history and bidding and listing history about you as we, in our sole discretion, believe necessary or appropriate.
Protection of Your Personal Information
We use strict security measures in order to protect personal information. This includes checking your identity when you telephone us, including encryption, “firewalls” and Secure Socket Layers. Schools Advice treats data as an asset that must be protected against loss and unauthorised access. We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company. However, “perfect security” does not exist on the Internet.
Other Information Collectors
We may occasionally use email to contact you about our services and products. All marketing emails will have an unsubscribe option included in the bottom of the email message. Additionally, you can always contact us to change your preferences.
Monitoring of calls
We may monitor and record communications we receive. This may be done to improve the service which we provide, to ensure compliance with our practices and procedures and where, for example, a contract is entered into by that means to provide evidence of the transaction.